CC as Leadership: The Essential Tensions of College Counseling

The terrain of leadership is marked by inherent tensions, complexities, and trade-offs. A compelling HBR article I recently read explored seven core tensions between “traditional” and “contemporary” leadership styles, and I could not help but notice the uncanny parallel with the supremely nuanced role of college counseling. While this is a perspective I’ve written and presented on in the past, this piece lent additional clout to my sense that college counseling is not just a supportive role but a distinct form of school leadership.

The seven core tensions – expert vs. learner, constant vs. adaptor, tactician vs. visionary, teller vs. listener, power holder vs. power sharer, intuitionist vs. analyst, and perfectionist vs. accelerator – are not just critical but essential to the role of a current, modern college counselor. These tensions illuminate why artificial intelligence, despite its utility, cannot replace the role of a college counselor; it lacks the human touch and contextual awareness that are indispensable for effectively filling the position. 

The Expert v. the Learner

College counselors must have a deep understanding of the college application process. Yet, they should also be open to learning from everyone within the school community – from students' latest challenges to teachers' academic insights, parents' concerns, and alumni experiences. This dual role demands self-awareness and a commitment to lifelong learning, ensuring the guidance provided remains relevant and up-to-date. 

The Constant v. the Adaptor

In the ever-changing landscape of college admissions, counselors must be adaptable and be capable of adjusting their guidance as new information and insights become available. This requires contextual awareness and a commitment to continuous learning, not only from industry but also from feedback and insights of the broader school community.

The Tactician v. the Visionary

Counselors must provide specific guidance while also helping students and their families envision long-term goals. They must work with teachers to understand students' academic strengths and collaborate with administration to align their college counseling strategies with the school's broader vision.

The Teller v. the Listener

Effective communication involves not only providing clear and concise guidance but also listening to the needs and concerns of students, parents, teachers, and administration. By fostering an environment of open communication, counselors can better understand and respond to the diverse needs of the school community.

The Power Holder v. the Power Sharer

As leaders, counselors hold a position of authority, but part of their role also involves empowering others. This includes encouraging students to take ownership of their college search process, involving parents in decision-making, and fostering collaboration among teachers and administration.

The Intuitionist v. the Analyst

Counselors must analyze data and trends to provide informed guidance. Simultaneously, they must trust their intuition, leveraging their understanding of each student's unique strengths and interests, informed by their interactions with teachers, parents, and other community members.

The Perfectionist v. the Accelerator

As adults guiding students through a complex process, counselors might strive for perfection. Yet, they must also encourage students and the broader community to embrace risk-taking and view setbacks as learning opportunities, fostering resilience, confidence, and a growth mindset.

College counseling, with its encompassing reach within the broader school community, is a distinct form of school leadership. It demands the navigation of these seven core tensions, requiring a balance of traditional and emerging leadership skills. This delicate balancing act allows college counselors to offer effective guidance and support to not only students but also the broader school community, aiding them in navigating the complexities of the college admissions process and achieving their shared goals. This perspective elevates the function of college counseling beyond traditional support structures, positioning counselors as distinct leaders within schools. The nuanced management of these seven core tensions underscores the multifaceted nature of this profession and its unique identity within the educational leadership framework. College counseling is, therefore, not merely a subsidiary of the educational process but a distinct and vital form of school leadership that plays a crucial role in shaping the future of our students and fostering a supportive, engaged community.